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Join as a corporate member and enjoy VIP access experiences, partner with us or donate to support a creatively engaged society. Donate to QPAC today — and help create more local works, more life-changing experiences, and a more connected community. What is QTIX? Tickets can be purchased by phone, online or mail as well as in person at the QPAC Box Office and other ticket outlets. Where is the Box Office?


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The main Box Office is on the first level through the main entrance at the front of the building facing Melbourne Street. The Box Office is open from 9am to pm Monday to Saturday or one hour prior to a performance. If you have chosen to collect your tickets from the Box Office and you are collecting your tickets more than one hour before your show, the tickets will be available from the main Box Office. You can also use this Box Office for collection of tickets to performances in the Concert Hall or Lyric Theatre within an hour of your performance start time.

If you are seeing a show in the Playhouse or Cremorne Theatre, you can collect your tickets from the Box Office at your theatre within an hour of your performance start time. Do you have ATMs? Are there any dining options at QPAC? QPAC has a range of dining options to suit every taste and budget and all just moments from your theatre seats. More information on dining options. We keep a register of all lost property found at QPAC. Door2 qpac. Are there cloakroom facilities at QPAC? Each of our four theatres has a cloakroom, with facilities available free of charge to QPAC ticketholders.

Please have your performance tickets available for inspection at the cloakroom. All bags — including handbags — larger than an A4 piece of paper, all backpacks, multiple bags, umbrellas and other items including flowers must be left in the cloakroom; any bag that is cloaked will be inspected. Under our terms and conditions of entry, QPAC has the right to refuse to cloak any item that is deemed inappropriate.

Cloakrooms open 90 minutes before the start of your performance and close 30 minutes after the performance ends. Any items not claimed within 30 minutes of the end of the performance will be transferred to lost property and can be reclaimed through QPAC Stage Door. The Playhouse and Cremorne Theatre cloakrooms are on the ground floor of their respective theatres. Where do I collect my tickets?

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If you are seeing a show in the Playhouse or Cremorne Theatre, you can collect your tickets from the box office at your theatre within an hour of your performance start time. When will my tickets arrive by mail? If your tickets were required to be mailed, they will be processed by the Box Office and then be delivered by Australia Post standard regular mail.

Please allow days. If you have not received your tickets after this time, please phone Please note: do not supply a Parcel Locker address. Australia Post have advised the parcel locker system is for the collection of parcels and is not to be used as a postal address for ordinary mail. How do I get my tickets when booking more than 14 days before an event? When booking online more than 14 days prior to the performance date, you can choose to have your tickets emailed for you to print at home, mailed to you via Australia Post standard regular mail or collect them from the Box Office.

How do I receive my tickets when booking 14 days or less before an event? Where should I park?

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Visit our parking page for more information. If you have pre-purchased parking at the Performing Arts Car Park P1 , simply present the parking ticket to the attendant on entry to the car park. If you have nominated to collect your tickets and car parking ticket from the Box Office, please note you must collect your car parking ticket before you can enter the car park. I have special seating requirements eg: wheelchair access, hearing difficulties, need an aisle seat or I am accompanied by a guide, hearing or assistance dogs.


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  5. How do I book tickets? PWD bookings cannot be made online. Does QPAC offer audio-described services for patrons who are blind or have low vision? Access Arts Inc. A Companion Card is issued to those with a disability who have a lifelong need for attendant care support in order to participate in community activities and attend venues. Access to the Companion Card program is only available to Companion Card holders when booking tickets in person, or calling the Box Office on For more information on the Companion Card program, visit the Department of Communities website.

    How do I reset it?

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    If you have forgotten your password you can request to have an activation link emailed to you to be able to reset your password. Simply enter your email address on the password request page and then click on the activation link which you will receive in an email and follow the prompts on the page to reset your password. You can maintain your contact information by logging into your account here.

    If you experience any problems with your online booking please contact us by email or phone the Box Office on Mon to Sat, 9am to pm. How do I update my email address? Can I choose my seat? When booking online you are able to select your seats by clicking on the section you would like to sit in on the seating plan stalls or balcony. The section will highlight when you place the cursor over it if it is available. You can then select from available seats in your chosen section. You can choose your own seating for the majority of events at QPAC.

    I get a warning message when I try to select my seat. What does it mean? You are trying to select a seat that leaves one or three seats vacant beside you.

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    Please try again by selecting a coloured square next to a grey unavailable square, without leaving a vacant seat. I wish to purchase 12 tickets but there is a limit of 10 for the website, what do I do?

    Please email your group enquiry or school group enquiry to our Group Sales team or phone them on 07 What should I do? It is a condition of sale that there are no refunds, cancellations or exchanges once bookings have been confirmed. How much time do I have to book tickets? Because we operate a 'real-time' booking system we are unable to hold tickets for patrons.

    From the time you click to 'confirm your ticket selection', you will have 10 minutes to complete your transaction before your tickets and held seats will be released. Are there concession or children's tickets available? If concession and children's tickets are available for an event this information will be listed on the event page on the website. Please note that ushers or Box Office staff have the right to request and see the appropriate identification and proof of age when presented with a concession or child's ticket. How do I know when the official opening night is occurring for a season of performances?

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    The timing of an official opening night for a performance at QPAC is often at the discretion of the Producer or Promoter of that performance. The opening night date and time may not be finalised when tickets first go on sale and there may or may not be performances that occur in the season prior to opening night.

    At times performances prior to an official opening night may be labelled a "preview performance" but many major touring productions may simply have full-priced performances available prior to their official opening night event based on a timing preference for that event. Some productions may even choose not to have an official opening night event.

    Can I purchase gift vouchers online? Yes, gift vouchers can be purchased online and are valid for 12 months from the date of purchase. Gift vouchers can be redeemed online, by phone on and also in person at the Box Office. I've put in my credit card details but I have not received a confirmation email. Has my booking gone through? Do not put your credit card number in again as you may be charged twice. How can I pay for my tickets? Our private function room is the perfect area for any social or corporate event. The large function space can also cater for all your wedding and reception requirements.

    If you need a room to celebrate a birthday, engagement or your next conference or product launch, contact one of our friendly staff today. The bar offers a relaxed and friendly environment perfect for catching up with friends or a relaxing drink. We are a favourite with the locals and those passing through, so why not drop in today? The Kallangur Tavern dining room is a favourite amongst locals and visitors to the area.

    Our menu offers a range of pub food; from seafood, steaks, pastas and all of your pub classics. We cater for all members of the family with a Kids menu destined to please the fussiest little eaters and a delicious Seniors menu on offer. Our dining room is the perfect place to bring the family. The kids will love our indoor and outdoor playground featuring arcade games and amusement machines.

    We have the latest Ticket in Ticket Out system operation on 35 of our machines allowing you to move quickly and easily between machines. To add to your experience we provide complimentary soft drink and coffee for machine players, as well as delicious snacks 3 times per day. For those who would like something else, we also have an easily accessible Gaming Bar with a wide range of drinks and snacks available.

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